Case Studies
Infrastructure Programmes Consultant, FMCG
Lead consultant of programmes for the IT Infrastructure & Shared Services team. Activities include a review & audit of all infrastructure services as delivered by a previous infrastructure harmonisation programme in Europe, to ensure alignment to latest design, security & operational process strategies (Programme 1) and the onboarding of several operating companies to the common infrastructure environment, including the transition to a new operating model (Programme 2).
Overall responsibility for the delivery of the full scope on time, within budget and according to the agreed success criteria and quality, which includes management and co-ordination of external providers and local IT teams.
Security & Business Continuity Programme Management, FMCG
Overall responsibility for the delivery of a programme of Security improvements for the global organisation, incl. EDR & NDR technologies, O365 optimisation & email hygiene. Consultancy support to the global and local teams in identifying and defining business continuity needs and conversion into specific IT Service requirements and recovery strategies.
Programme Director & Interim IT Infrastructure Lead, FMCG
Director of Global Transformation programme (Infrastructure harmonisation, Service Provider introduction, Organisational Change, Future Operating Model) across all Group operating companies. Overall responsibility for the delivery of the full scope of the programme according to the agreed Service Contract and the strategic business objectives of the Group. Member of Programme SteerCo & Executive SteerCo, facilitating the relationship with the 3rd party service provider. Escalation point & direct approver of technology & delivery milestones.
Single Point of Contact for IT Infrastructure - facilitating technical discussions, guiding decisions, and overseeing their implementation, whether project or BAU continuous improvement initiatives. Chair of the Design Authority working group.
Transition & Transformation Management, FMCG
Transition & Transformation Management for Global Transformation programme (infrastructure harmonisation, Service Provider management, organisational change, Future Operating Model) across all Group operating companies (management, sales & manufacturing units). Overall responsibility for planning, delivery & governance, ensuring external IT provider and local IT teams deliver to cost/time/scope. Rollout of new service organisation (SIAM) and transition to BAU. Lead editor of programme communications & training.
Very rapid delivery of digital transformation & implementation of remote working tools, incl. training & support, during Business Continuity event.
Consultant for ERP & Business Process transformation programme across all operating companies of the group, ensuring IT Services readiness and smooth parallel delivery of both programmes. Review and functional specification provision of relevant WRICEFs (JIRA) and business process design (ARIS). Key input to Identity Management tool (Adaxes) & migration to MS Azure AD.
Implementation & Assurance management, Financial Services
Implementation Management for a series of transformation projects in Payment, Credit & Debit Cards as part of a UK Banking regulatory programme. Quality Assurance of deliverables against project scope and stakeholder expectations, Business Implementation Readiness, validation & QA of change on impacted Business functions & processes, post-implementation validation activities, incl. embedding change and transition to BAU.
Quality Assurance and Programme Governance, SAP Transformation
Quality Assurance and Programme Governance for a Global SAP transformation programme. Working closely with project teams of the European rollout (Poland, Czech Republic, Netherlands), providing continuous and checkpoint assessments, senior level audit reports and gate governance throughout the project lifecycle. Development, implementation and continuous improvement of new/reviewed processes within the PMO (Lessons Learnt, Benefits Realisation) and consultancy in the relaunch of the in-house Project Delivery Governance framework.
Consultant Profile
